Returns & Refunds Policy

Last Updated: [Date]

We want you to be completely satisfied with your MomoCo experience.

As our products are food items, we cannot generally accept returns of products that have been delivered and accepted, particularly where the product has been opened or stored outside the recommended conditions.

However, if your order arrives damaged, faulty, incorrect or otherwise unsuitable, please contact us and we will be happy to review the issue.

Damaged or Incorrect Products

Please contact us within [X days] of delivery at [email address] with:

• Your order number
• A description of the issue
• Clear photographs of the product and packaging

Depending on the circumstances, we may offer a replacement, refund or another appropriate resolution.

Refunds

Where a refund is approved, it will normally be processed to the original payment method.

Please allow [X business days] for the refund to appear in your account, depending on your payment provider.

Cancelling an Order

If you need to cancel your order, please contact us as soon as possible. We cannot guarantee cancellation once an order has been processed or dispatched.

Contact Us

For returns or refund enquiries:

Email: [Customer Service Email]